Privacy policy

At YONA TRAVEL, we value your trust and are committed to protecting your privacy. We comply with the Greek national legal framework as set, modified and in effect at the time being of each of our interactions. The text below explains in detail our Privacy Policy, how we collect, use, and safeguard your personal information when you use our services. By engaging with us or visiting our website, you agree to the terms outlined below:

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Name, email address, phone number, passport details, and date of birth.
• Booking Information: Travel preferences, accommodation details, and flight itineraries.
• Technical Information: IP address, browser type, and website usage data through cookies.
• Special Requests: Dietary restrictions, accessibility needs, or other personal preferences.

2. How We Use Your Information

We use your information to provide and enhance our travel services, including:

• Booking flights, accommodations, tours, and other travel-related services.
• Customizing your travel packages based on preferences and requirements.
• Communicating important updates, confirmations, and itineraries.
• Processing payments securely and issuing invoices.
• Improving our website and services through analytics and feedback.
• Complying with legal and regulatory obligations.

3. Sharing of Information

We respect your privacy and will only share your personal information with trusted third parties when necessary to fulfill your travel requirements. These may include:

• Airlines, hotels, and transport providers.
• Local tour operators or guides.
• Payment processors for secure transactions.
• Legal authorities, if required by law or for compliance purposes.

We do not sell or rent your personal information to any third party for marketing purposes.

4. Data Security

We take all necessary security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the highest level of security, we note that no system is entirely fool proof.

5. Your Privacy Rights

As per the General Data Protection Regulation (GDPR) and Greek data protection laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to incomplete or inaccurate data.
• Deletion: Request the deletion of your data where legally applicable.
• Objection: Object to the processing of your data for specific purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at info@yonatravel.com

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and serve personalized content. You can manage your cookie preferences through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and significant updates will be communicated to you.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to the responsible person for data control and protection:

Full name: Dilshad MOHAMMAD

Address: Messinias 6 Athens, GR, 11526

Telephone: (+30) 211 21 85015

E-mail: mdilshad@yonatravel.com

Your privacy is our priority, and we are committed to safeguarding your information while delivering exceptional travel experiences.